We will be able to advise you on the suitability of our Resort, accommodation and facilities plus discuss any reasonable request for equipment.
Please take the time to consider what information would be useful to us in planning for your stay such as, do you have the ability to walk but cannot negotiate stairs; if you use a wheelchair do you require full access and is the wheelchair a standard size. Do we need to consider any special storage requirements for equipment or medication? If you have visual or hearing impairments or dietary requirements such as gluten free or vegan please do inform us so we are prepared. With over 600 Guests checking-in around the same time our Reception is busy so please do not wait until your arrival to share the above information with us.
Any special arrangements must be agreed at the time of booking and confirmed by you using the designated “Special Requirements” request form prior to your arrival and this will be noted on your confirmation.