With the change to government guidelines recently announced we are delighted to announce that Potters Resort will be re-opening on Friday 17th July 2020.
However, the restrictions and guidelines that are still in place means that we cannot deliver our Summer of Fun as originally promised. We will not be able to open the Theatre for this summer and other facilities still remain closed under the guidelines.
Which means, for this summer, we have created New Breaks for the New Normal; an exclusive solution for party sizes of 6 to 18; exclusive because we think it's a unique concept for our times, and also because it's limited to just 50 bookings per break!
If you have a current Summer booking, you will have recently received an email from us, or you will receive a call from us in the next few days.
If you are looking to make a booking for this summer, please register your interest by completing the form, here. We will be opening up our limited availability breaks to new bookings on Wednesday 8th July.
If you have a booking from the 1st September onwards, we can assure you that we are in the process of honouring our commitments to you and will contact you within 4-weeks of your holiday start date to advise you of the status of your booking. We are contacting everyone in order of break date, but please understand that with the many tens of thousands of bookings that our limited home-working team is having to deal with, it will take some time to get to everyone. If you wish to change the date of your break, or you are in need of a refund, we will process these as soon as we are able, in order of break date, starting with the earliest first.
We continue to be mindful of the impact this extraordinary crisis is having on all our lives. We have received many hundreds of Facebook posts, tweets and emails wishing the Resort and our team well. This has been both humbling and reassuring, and we cannot thank you enough for your best wishes and support.
As a family run business that has weathered many storms in the last 100 years, we will weather this one, and we look forward to welcoming you, the most wonderful guests in the world, back to Potters Resort.
From our family to yours, stay safe and well.
The Potter Family
This statement updates and supersedes any previous statements published on this page concerning the evolving Coronovirus crisis.