We have only ever strived to offer the best UK Break experience for our guests at Potters, and with much of the country initially falling into the Tier 2 and 3 restrictions we feel we cannot operate as we want, and as you would rightfully expect.
With this in mind, we have sadly made the decision that Potters Resort will remain temporarily closed until Friday 18th December 2020.
With relatively low cases of Coronavirus in Norfolk, we hope that we will move into Tier 1 soon and be in a better position to welcome you with an experience we can be confident that our guests will love again!
Until then, we are busy contacting everyone due to arrive with us on breaks starting from Friday 4th December to Monday 14th December as quickly as is humanly possible - our friendly and expert teams are now working from home to keep everyone safe, but they are very much on the case.
So if you have a break booked within this period, please do not call us, our team will contact you as soon as we can to discuss your options in person.
All bookings are covered by our Coronavirus Book with Confidence Guarantee, which has been added, free, to all bookings during this crisis. So whilst we appreciate this is super frustrating for everyone, please don’t worry as your money is safe and, if we have not already got to you, we will soon.
We’ve weathered many storms in our 100 years and we will weather this one too. Our 2021 All-inclusive brochure is launching soon and we hope you will grab yourselves a copy and be able to support us by booking a break to look forward to in the better times to come; because better times ARE coming!
From our family to yours, stay safe and well.
The Potter Family
This statement updates and supersedes any previous statements published on this page concerning the evolving Coronavirus crisis.