FAQs

We’re aware our New Breaks for the New Normal are a different concept to what you will have enjoyed in the past at Potters Resort. So we’ve listened to what you’ve been asking and produced this page, which we trust will prove helpful in answering your most burning questions...

What exactly is a new Potters Break about?
What does All-Inclusive mean?
Does the rule of six affect my plans?
Will Potters close for the night at 10pm?
Will guests need to wear a face covering?
When are face coverings not necessary?
Can I still travel to Potters if I live in an area with local restrictions?
How will check-in work?
Do you accept bookings from single-sex parties?
When and what drinks are included?
What Food is included?
What is a Private Lounge?
Do I have to stay in my Private Lounge?
Are the Private Lounges included in the break price?
What happens at dinner time?
What if my party size is under 4?
What's The South Terrace?
What Entertainment is included?
How do I register to play in the bowls tournament?
Can I enjoy all this and remain safe?
What about Accommodation?
Do I need to bring towels?
Are hairdryers available?
Is there a fridge in my room?
What if I forget to pack something?
What if I want to really pamper myself?
I have limited mobility. Will this be a problem?
What facilities can we use?
Can we borrow equipment for sports facilities?
Can I venture on Resort?
Can I venture off Resort?
Will Palms be open?
Is the shop open?