FAQs

Please find below some of the most frequently asked questions from new and returning guests, which apply to all breaks from 19th July 2021. Our FAQs are subject to change, so if you have an upcoming booking with us, please refer to your Pre-Arrival information for the latest information.


What does an All-Inclusive Break at Potters mean?
What does All-Inclusive mean?
Will guests need to wear a face covering?
How will check-in work?
Do you accept bookings from single-sex parties?
When and what drinks are included?
What Food is included?
What's The South Terrace?
What Entertainment is included?
How do I register to play in the bowls tournament?
What about Accommodation?
Do I need to bring towels?
Is there a fridge in my room?
What if I forget to pack something?
What if I want to really pamper myself?
I have limited mobility. Will this be a problem?
Can we borrow equipment for sports facilities?
Will Palms be open?
Is the shop open?