Statement for The Calorie Labelling (Out of Home) (England) Regulations 2021

From 6 April 2022, Potters Resorts Hopton on Sea, has been required to display the calorie information of non-prepacked food and soft drink items, which are for immediate consumption. As a business, we are required to display calorie information at the point of choice for the customer, we have a folder containing this information within each restaurant, and have included this within our welcome packs. This information can also be requested from our reservations team prior to arrival by e-mailing: info@pottersresorts.com. These are deemed to be the point of sale for our customers. We have also placed advisory notices at the point of choice.

The Regulations are intended to help people make more informed, healthier choices when eating whilst on the resort. We have included the name of the item, the portion size, and the Kcal content. The information also gives details of a typical plate of food from our help yourself Garden Kitchen as an example. And due to the variable nature of individual portion sizes, there may be as permitted a 20% margin of error. We have also utilised Food Databanks National Capability extended dataset based on Public Health England’s McCance and Widdowson’s composition of Foods (accessed by our external consultant).

Each printed menu has the statement that ‘adults need around 2,000 kcal a day’, unless the menu, shows food only intended for children. The statement is alongside our request for persons with dietary needs to speak to a member of our team.

The Regulation contains a list of exempt food as follows, which are not included in our information.
(a) condiments provided to be added by a consumer to their food
(b) food included on a menu for less than (i) 30 consecutive days, and (ii) a total of 30 days in any calendar year;
(c) drinks containing more than 1.2% by volume of alcohol
(d) food not included on a business’s menu or otherwise offered by that business, and is, at the express request of a consumer (i) made available to the consumer, or (ii) prepared by the business for the consumer differently from the way that food is usually prepared by the business.

We will revise our documentation if there is a significant change.

For and on behalf of Potters Resorts Hopton-on-Sea.