The 2024 World Indoor Bowls Championship
Pre-Arrival Information

Hello and welcome to Potters Resorts Hopton-on-Sea! We are excited to have you join us for your upcoming All-Inclusive World Bowls Break. Here are some important details to know ahead of your stay with us. As the lead name on your booking, please share this important information with everyone in your party.

As the lead name on your booking, we'd also ask you to please share this important information with all members of your party.

Before you arrive, some important pre-arrival questions

1. Do you need to tell us about any additional dietary requirements or special assistance required, that you didn't already mention at time of booking?
2. Does anyone in your party rely on medical equipment that requires continuous power through the night?
3. Has anyone in your party felt unwell with symptoms that could be communicable to other guests and team members, within 2 days of your arrival?

If your answer to any of the above is "Yes" then please call us on 0333 3207 414 at your earliest convenience, and before the day of your arrival, so our team can help.

If you have cold symptoms, we recommend you take a Lateral Flow Test on the morning of your arrival (before setting off on your journey to Resort).

How To Find Us

Our address is Potters Resorts Hopton-on-Sea, Coast Road, Hopton-on-Sea, Norfolk, NR31 9BX. We have a full list of instructions for getting to our Norfolk resort here.

Arrival at Resort / Check In

You may arrive on resort in time to watch the morning match. You will be able to purchase drinks and snacks in the Refreshment Garden.

From 2pm, please head to reception to check in and receive your Welcome Packs, resort information and get directions to the car park nearest to your room.

Your Welcome Pack will contain your wristbands. We ask that you wear these throughout your stay, as they easily indicate to our team that you are a bona fide residential guest.

As usual, from 3pm, our much-loved All-Inclusive drinks offer kicks in, and you can collect the keys to your accommodation from Reception.

All breaks at Potters Resorts are Exclusively for Adults, apart from during the school holidays, where we welcome families at Potters Resorts Hopton-on-Sea only.

Departure

As we will have done prior to your own arrival, we need to fully sanitise rooms. For this reason, we must insist all accommodation is vacated by 10am, however you can still enjoy the morning and afternoon sessions of the tournament, as well as a delicious lunch, after returning your keys.

On Resort

During your break with us, we ask that you take appropriate personal responsibility and continue to help protect your fellow guests and our team. As such, we ask that you wash your hands thoroughly with soap and hot water and sanitise your hands regularly throughout your day using the hand gels available across the Resort.

The 2024 World Indoor Bowls Championship

On this break you will enjoy top-class live World Bowls action, starting with the morning session on your arrival day, through to the afternoon session on your departure day.

To find out the latest results and fixtures, please visit our World Bowls page on the website.

Next year's 2025 World Indoor Bowls Championships Breaks are now on sale at Hopton-on-Sea. Pop into our Booking Lounge while on resort to rebook for next year before we sell out.

Dining

If you haven’t already advised us of the special dietary requirements of any members of your party, such as gluten-free, vegetarian, vegan, or of course, any allergies, please get in touch in the next 24 hours so we can ensure their needs are catered for. On arrival, please visit our Restaurant Team as early as possible and no later than 5pm to discuss your specific requirements with our chefs.

All mealtimes will be listed on your break programme, which is included in the Welcome Pack you will receive upon check-in.

All World Bowls breaks are full board from dinner on arrival to lunch on departure day so you can enjoy the matches the following morning and afternoon. For guests departing after the tournament has finished on Monday 22nd January 2024, your break will be Full Board through to breakfast on departure day.

Accommodation

All our rooms offer an en-suite bathroom, TV with Freeview channels, tea and coffee-making facilities and free Wi-Fi. Please check our accommodation page for further details on what is included in your accommodation grade.

We operate a daily housekeeping service (excluding Bungalows on Sundays), however, if you do not wish for your accommodation to be serviced during your stay, then please advise Reception as soon as possible after your arrival.

If you choose not to have your accommodation serviced but require fresh towels, toiletries, or tea, coffee, sugar, etc., replenished, then these are available from Reception for collection, or we can deliver them to your accommodation.

Enjoying A Drink

Your All-Inclusive offering starts at 3pm on your arrival day and from 8:30am on each full day of your break to the close of bars. On departure day, your All-Inclusive offering will be available from 8:30am until 10:30am.

During your break, a drinks service will be available in the Garden Bar and the Bowlers Bar from designated ordering points, where your order will be taken, and your drinks delivered to your table. Drinks service in the Atlas Theatre for the evening entertainment will be available directly from the Atlas Bar. In addition, you’ll also be able to help yourself to chilled bottles of still water from The Garden Bar water fridge.

Please note: Potters Resorts does not serve alcohol to anyone under the age of 18 or who appears to be under the age of 18. If you are aged between 18 and 25, please ensure you have an acceptable ID, which includes either of the following: a photocard driving licence, passport, or proof of age card that bears the PASS hologram. Anyone aged between 18 and 25 can check their ID with the reception team on arrival for age verification valid for their break.

Our Policy

While our breaks are inclusive of drinks, we welcome guests who consider this particular element secondary to the safe surroundings, variety of inclusive entertainment, delicious food, activities, sports and a host of leisure facilities. We discourage irresponsible drinking and as such, drinks with ultra-high Alcohol by Volume or caffeinated drinks such as shots, liquors or energy drinks, are not included.

Our team is trained to acknowledge guests partaking in sensible drinking and will refuse service to anyone they believe is drinking to excess. We encourage people to enjoy a drink with friends and loved ones and, most importantly, HAVE FUN!

Activities & How to Book

On your arrival day if you wish to enjoy a non-instructor led activity such as squash, bowls, snooker, etc please visit the Sports Kiosk between 1pm and 6pm to collect equipment.

Tennis, Squash, Snooker, Darts, Bowls, Pétanque, and Table Tennis - bookings can be made from 09:15am.

On Midweek Breaks, Air Rifle and Archery sessions can be booked from 09:15am.

On Weekend Breaks, Air Rifle and Archery morning sessions can be booked from 09:15am, and afternoon sessions from 12:15pm.”

Other Helpful Information

Now we’ve given you all the essential info for your break, we trust you will enjoy a wonderful stay with us here on the Norfolk coast. But here’s a few handy tips to make your stay even more memorable. Just click on the links provided below.

Reception is open from 8am to 10pm and can also be contacted by calling 01502 734340. Outside of these times, you can call 07810 266588 to speak to our Security Team, who are also contactable via the yellow emergency phones around the Resort.

Open daily from 8am to 8pm; our shop offers a lovely selection of gifts and any supplies you may have forgotten to bring with you.

Our swimming pools and gym facilities are open from 7:45am to 7:30pm every day except for Mondays and Fridays when it opens at 9:45am.

Children aged 8 and under must be accompanied by a responsible adult in the water, regardless of swimming ability. Children aged 9-12 must be supervised by a responsible adult from the pool or poolside, regardless of swimming ability. Children aged 13 or above require a responsible adult to be within our Palms Health & Fitness Club.

Get pampered by our professional team with a range of treatments and products. Visit our website to browse our treatments or call us on 01502 734343 to book an appointment. Our calendar often gets full very quickly, so we highly encourage you to pre-book to avoid disappointment.

At Potters Resorts Hopton-on-Sea we have 4 EV charging points available, situated across from The South Terrace. You will need to bring and connect your own cable to the charger. Please check when connecting what the KWH price is on the display panel, and you can pay via contactless on the charging point. When your car has finished charging, please park your car in a designated car park leaving the charging point for others to use.

We hope the above information has been helpful and answered any last-minute questions you might have. If we’ve not quite ticked every box, please call our friendly team on 0333 3207 436 or WhatsApp us on 07830 359007.

We can't wait to see you, and we would like to thank you for your support and for reading this important information, as well as to wish you a safe journey to the Norfolk coast.